Support

Hours of Operation

When you can reach our processing center by phone.

Phone Support

Our processing center is available Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time.
Call (855) 252-0086 and press 9 or 0 to speak with a representative. Please have your citation number, name, or tag number ready.
Always available

Pay online 24 hours a day, 7 days a week

Citation lookup and online payment never close — including nights, weekends, and federal holidays. Use your citation number and PIN to view violation details and pay securely anytime.
Look up your citation

Federal Holidays

Phone support is closed on the following federal holidays:
  • New Year's Day
  • Martin Luther King Jr. Day
  • Washington's Birthday
  • Good Friday
  • Memorial Day
  • Juneteenth
  • Independence Day (observed)
  • Labor Day
  • Indigenous Peoples' Day
  • Veterans Day
  • Thanksgiving
  • Christmas