Help Center

Frequently Asked Questions

Answers to common questions about citations, payments, and enforcement.

General Questions

Am I responsible if I was not driving the vehicle?

Will this affect my insurance or driving record?

What happens if I do not pay?

What payment methods are accepted online?

Is my payment information secure?

Why was I cited in a school zone?

What are typical fines in Georgia school zones?

Can my registration be held in Georgia?

This information applies to Georgia citations only.

For DOR-specific questions, email DOR@violationpayment.net. For payment assistance, call (855) 252-0086.

When does a Georgia registration hold occur?

How do I remove a registration hold?

Who should I contact about a hold?

Who handles DOR-specific questions?

How do I know the speed device was accurate?

Who approves my citation?

How do I request calibration certificates and other documents pertaining to my citation?

How is Excessive Noise measured?

What is a dB?

What is Threshold Level?

What are the Red Light Violation Types?

How do I know if the violation shown in the image is mine?

Need more help?

Call (855) 252-0086 Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, or review our state laws page for statutory references.